Tagomago Distribution SAPI de CV (hereinafter “Unique Wines”), we are committed to delivering bottles in perfect condition, uncracked, with labels free of stains or damage, and it is the customer’s obligation to confirm this upon receipt. Merchandise is received in perfect condition, with the capsule, cork unbroken, labels unstained, and no store tags.

ABOUT THE CONDITIONS UNDER WHICH WE CAN ACCEPT RETURNS:

Merchandise is not received under these conditions:

· Stained labels.
· Damaged labels.
· Mistreatment or absence of capsule.
· Discarded cork.
· Harvests delayed compared to the current ones.
· In the case of events, no more than 8 days from the event date.

EXCHANGES FOR CORKED AND/OR VINEGAR-Y WINES:

· The notification must be made immediately to confirm the condition of the wine.
· It is the responsibility of the manager in charge to visit the client within a period of no more than 24 hours.
· Product exchanges or refunds will not be accepted if notification is given more than 3 days late.

WE SUGGEST A MAXIMUM STORAGE TEMPERATURE OF 20º C

The entire Unique Wines team appreciates your cooperation in continuing to provide excellent service.
Sincerely,

Tagomago Distribution SAPI de CV